Some of you may be familiar with the recently concluded saga of family intrigue at the Market Basket supermarket chain, whose 71 stores are concentrated in the northeastern USA. I’ve attached a commentary on this case by my friend and colleague, Joe Astrachan, of Kennesaw State University near Atlanta. Joe ran the Family Business EMBA program at KSU and is well versed in Boyd’s concepts of strategy.
Although he is addressing members of the Cox Family Enterprise Center in this commentary, I think you’ll find ideas here that will apply to any business or, for that matter, to any organization.
Comments from Dr. Joe Astrachan on “Market Basket cited in US jobs report” in the Boston Globe
Dr. Astrachan is the Wells Fargo Eminent Scholar Chair of Family Business at the Cox Family Enterprise Center, Kennesaw State University, Kennesaw, Georgia
Reprinted here with his kind permission.
A recent article in the Boston Globe (Market Basket Cited in US Jobs Report, September 5, 2014, by Jack Newsham), highlights the importance of family business to society and should be a source of pride for family business owners and operators.For those who have not followed the Market Basket story, it is a too oft told tale of business owning families – one side without control complaining the side with control misused it for, as we scholars say, private benefits. The other side enjoyed a booming business and a loyal workforce—a CEO who by all accounts is a living representation of Jim Collin’s vaunted level 5 leadership. [CR note: Jim Collins' book Good to Great was required reading in the EMBA program because of its compatibility with Boyd's philosophy. Chapter 2 of the book addresses"Level 5 leadership," which might be considered as an updating of the ideal illustrated in Chapter 17 of the Tao te Ching: The Master doesn't talk; he acts. When his work is done, the people say, "Amazing! We did it all by ourselves." Mitchell trans.] Continue reading